Coulbourn Instruments has been in operation in the Lehigh Valley for more than 35 years. The company is an acknowledged leader in the design, manufacturing and marketing of laboratory instrumentation for the life sciences. Its equipment is in use in the pharmaceutical industry, in university research laboratories and in independent laboratories worldwide. Flexibility, durability and ease of use are hallmark features of Coulbourn apparatus.
The Habitest system of modular arenas which may be equipped with response sensors, auditory and visual stimulus delivery modules as well as a variety of liquid and dry feeders is widely recognized as the best in class. Paired with Graphic State Notation software for process control and data acquisition, the available turnkey systems have greatly streamlined the process of creating a functional laboratory.
For those applications involving physiological data acquisition and associated stimulus presentation and experiment control, Coulbourn offers the LabLinc V modular instrument series. These modules comprise the industry's finest signal acquisition and signal conditioning designs. Interface modules are available for Dataq and National Instruments BioBench and other third-party Labview-based software. Coulbourn also offers turnkey systems for both human and animal research for the LabLinc V hardware.
In August of 2010, Coulbourn Instruments joined the Harvard Apparatus family of companies. The addition of Coulbourn to Harvard Apparatus' extensive base of research products and capabilities, including our Panlab behavioral research business, permits our group to provide our customers with the most current technology, as well as the highest levels of quality and customer support in the industry. This acquisition marks an important milestone in our goal to provide the best solutions for your research needs.
Coulbourn remains committed to providing the high quality of product and exceptional level of service to which our customers have been accustomed.
Privacy and Customer Security Statement
Coulbourn Instruments is committed to your privacy and have detailed our practices below:
Coulbourn Instruments
will not release personally identifiable information about you
without your permission except as needed to provide to you the
services you have expressly requested, as explained in greater detail in
the section on "third party relationships" below. We will provide the
means for you to manage and control the information that you have
voluntarily provided to us. We will provide mechanisms for you to
communicate your privacy questions and concerns to us and that we will
respond to them thoroughly and thoughtfully. An eMail to
sales@coulbourn.com or
written letter to our main office expressing your desire to have all
said information removed from our database and files will result in all
pertinent information deleted from digital format. If you wish to have a copy of any information we have on file,
eMail
sales@coulbourn.com and request a copy. A photocopy of your file will be sent to you by U.S. Postal Service.
Your personal privacy is our most important concern. At Coulbourn Instruments,
we recognize that whether you are considering a business relationship
with us, or are an existing customer, you have an interest in how we
collect, retain, and use information about you and your business
relationship with us.
Coulbourn Instruments does not sell customer information to outside parties.
You should also be aware
that there may be situations where we are legally required to disclose
information about you, such as in response to a subpoena, to prevent
fraud, or to comply with a legally permitted inquiry by a governmental
agency or federal regulator.
Customer Privacy
At Coulbourn Instruments,
employee access to customer information is authorized for business
purposes only and is based on the sensitivity of the information and
our employees' or agents' need to know. We remind employees regularly of
their obligations under Contract, which states our requirements for
using customer information. Disregard of these requirements will
result in disciplinary action, including termination in appropriate
cases.
While we use 128-bit SSL
encryption to protect sensitive information online, (access to any of
the
Coulbourn Instruments' Gateways is through https://
security) we also do everything in our power to protect
user-information off-line. All of our users' information, not just the
sensitive information mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job (for
example, our billing clerk or a customer service representative) are
granted access to personally identifiable information. Our employees
must use password-protected screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access
to your information. Furthermore,
ALL employees are
kept up-to-date on our security and privacy practices. Every quarter,
as well as any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy, and what
they can do to ensure our customers' information is protected.
Finally, the servers that we store personally identifiable information
on are kept in a secure environment, behind a locked door.
We have established and
continually maintain security standards and procedures to help us
protect you from unauthorized access to confidential information about
you, including through the Internet.
Information Security
Coulbourn Instruments
employs an additional protection mechanism known as a firewall to
protect our computer systems and your information from external
intrusion. Firewalls can be thought of as selective barriers that only
let authorized traffic (i.e., us, our customers) through to
Coulbourn Instruments' systems.
Since this policy may change
over time as we modify or expand our service, we suggest that you
check back from time to time in order to understand how we treat your
information. Your use of this web site,
www.coulbourn.com, or any of our web sites, constitutes your agreement to the terms of the Coulbourn Instruments
privacy policy. If we decide to change our privacy policy, we will
post those changes on this page so that you are always aware of
what personal information we collect, how we use it and under what
circumstances we disclose it. Your continued use of this web site,
www.coulbourn.com, or any of our web sites, constitutes your agreement to any such changes.
If you have any questions
regarding your privacy and our security measures, please
Contact Us.
